On Halloween, people who open social media around the world encountered one of the scariest phrases that can happen to a person with authority: Instagram down.
Amanda Ivanelli, a content creator who described her personal brand as “super mom,” said in an interview that she was sending an Instagram endorsement to her 435,000 followers when she received the notice that his account has been suspended.
“‘Did I mess up, did I say something?'” Ms. Ivanelli, a mother of four from Naples, Fla., was thinking, adding, “I was very upset for an hour.” She is expecting her fifth child later this year, and one of her most recurring thoughts is, “‘Everybody’s going to disappear when my baby is born,'” she says.
“I put everything into this,” Ms. Ivanelli said on his Instagram account. “This is my job.” After a few frustrating hours, his account was restored.
On Monday, Instagram users offered a variety of reasons for the app, including mass bans and declining follower counts, sparking panic across TikTok and Twitter. Instagram, powered by Meta Platforms Inc.,
tweeted that the matter is being looked into. At 6 p.m. Eastern time, Instagram said in a tweet that the issue had been resolved: “Because people in different parts of the world are having trouble accessing their accounts. and changing times for some students. Sorry!”
Downdetector, a site that tracks web service issues, reported problems peaking before 9 a.m. Eastern time and peaking at 10 a.m. Choriza May, a former contestant on “RuPaul’s Drag Race UK,” called the general issues an “instapocalypse” in a tweet. .
Since its creation more than a decade ago, Instagram has become a social networking site and a place where people can earn money. A one-day ban can cause financial problems for the volunteer. Ms. Ivanelli, who also earns money on Instagram by posting links to items from the e-commerce website Revolve, said he could lose $1,000 for every day his account is disabled.
Instagram says it bans accounts that violate its guidelines, though over the years some accounts have been wrongfully suspended.
Rachel Tobac, CEO of SocialProof Security and a self-described social loner, shared the anxiety that comes with the suspension. “People put themselves in this vulnerable position of the head where they think, I have to do something to protect my account, that is, my business, my friends, my family,” he said. “It’s very important for people.”
Matt Navarra, a social media consultant and industry analyst, said that Instagram’s corporate account has lost 1.49 million followers at one point on Monday, citing statistics from Social Blade. Hours later, the account appears to have recovered more than half of those losses.
These issues arise as they exist in social situations. Twitter, as of Friday, is under new ownership. Meta’s earnings are at a six-year low. And the number of apps introduced in the 2010s is trying to maintain relevance.
“In general, all social media platforms are in trouble for one reason or another,” said Mr. Navarre said. “As a producer, you’re trying to figure out which platform you should go to, which one is safer.”
Whatever the reason, Mr. Navarra, which is appropriate for reasons related to Halloween—a day defined by two costumes on social media and fear: “A scary start to the day.”
Write to Sara Ashley O’Brien at email@example.com
Copyright ©2022 Dow Jones & Company, Inc. All rights reserved. 87990cbe856818d5eddac44c7b1cdeb8