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Taylor Swift spoke on Friday about the ticketing crisis that occurred this week, as many fans were unable to purchase tickets for her upcoming tour on Ticketmaster, CNN reported.
“It goes without saying that I’m very protective of my fans,” Swift wrote on Instagram on Friday. “It’s very difficult for me to trust an external entity with these relationships and to be honest, and it’s very painful for me to just watch the mistakes that happen without a solution.”
Sales for the singer’s new Eras Tour began on Tuesday, but demand has hit the ticket booth, angering fans who were unable to snag tickets. Customers complained about Ticketmaster not uploading them, saying they weren’t allowed to access the tickets, even with a pre-purchase code for verified fans.
On Thursday, Ticketmaster announced that the general public sale, scheduled for Friday, had been canceled due to “extremely high demand for ticketing systems and insufficient ticket inventory remaining to accommodate it.” request.”
(CNN-Wire & 2021 Cable News Network, Inc., a Time Warner Company. All rights reserved.)
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