Bringing the patient portal to the bedside

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Patients at UConn John Dempsey Hospital’s Orthopedic/Surgical Department will be the first to experience MyChart Bedside, a tablet-based, patient-centric technology that gives them immediate, real-time access to personalized admission information and helps them create a personal connection. their care team.

Group portrait of nurses in empty patient room with MyChart bed unit — From left: Amanda Darcy, Darcy Schwab, Agatha Polkowski, Joshua Del Rio, Taya Claes and Nanette Pink are among the nurses helping to roll out UConn Health’s MyChart Bedside app on the orthopedic/surgical floor at UConn John Dempsey Hospital. 2022. (Photo by Chris DeFrancesco)

MyChart is the patient portal within Epic’s electronic health record platform. UConn Health debuted 22 MyChart Bedside Tablets on the floor for a pilot on Tuesday, and early reviews are favorable.

“The patients we’ve already started [Tuesday] They were excited to be a part of it,” said Nanette Pink, manager of the UConn Health information technology staff who led the rollout with members. “I think it’s a real testament to how hard our Epic team worked to put it together because it’s so user-friendly. They really thought about what was best for the patients.”

They may not look like tablets on wheels, but they are firmly tied into the patient’s personal electronic health record. Patients are asked if they would like to use the MyChart Bedside Tablet while in the hospital. Those who do can access their daily schedule, vital signs, lab results, care plan, nursing notes, and care team mini-profiles.

Capture from the MyChart Bedside screen — UConn Health’s MyChart bedside “Care Me” screen shows patients their care team while in the hospital.

“It really helps promote transparency for patients and helps them be more invested and part of health care decisions,” Pink says.

Patients also have access to Elsevier, a knowledge-based learning platform that serves as a resource for their care. For example, it can provide information about the medication the patient is taking or will receive.

“Nurses use the patient information sheet in the MyChart Bedside application as a checklist to review key features and topics with the patient,” says Alka Sharma, IT Project Manager. “Nurses assign patient knowledge and content linking offers contextual knowledge that allows users to click on a data icon in various features to learn more about procedures, medications, diagnoses and outcomes.”

Group portrait of information technology staff in an empty patient room with a MyChart bed unit — From left: Alka Sharma, Taya Claes, Dr. Dirk Stanley, Brian Lysik, Aviva Elkayam, Darcy Schwab and Naomi Donath are part of the information technology team behind UConn Health’s MyChart Bedside application, which debuted at UConn John Dempsey Hospital Orthopedics/Surgery. floor November 7, 2022. (Photo by Chris DeFrancesco)

Other suggestions to help make their stay more enjoyable include interactive games and soothing sounds.

“We have ideas for a second phase of things we want to add, like mindfulness and mediation,” says Pink. “We want to add breathing exercises and movement exercises when patients are in bed. We want to tailor this to what the patient needs to make it an interactive experience.

This may include additional educational videos and digitizing consent forms to reduce paper. The plan is to spend the coming weeks and months upgrading the equipment on the fifth floor and then expand it to other areas of the hospital.

“IT would like to thank the leadership, the nursing team and the IT teams for their enthusiasm and efforts,” says Sharma. “Together, they partnered to make the MyChart Bedside pilot a success for patients and UConn Health!”

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